SHIPPING COSTS AND DELIVERY TIMES
We will send your package as soon as possible. Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 2-10 days, for international deliveries within 2-10 days after conclusion of the contract (with agreed advance payment after the time of your payment order).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
The delivery takes place exclusively with DHL.
As soon as we prepare the shipment for shipping, you will receive a shipping confirmation with the tracking data by email.
We charge € 4.99 for all standard shipments with DHL within Germany.
From a minimum order value of 100 € within Germany, shipping is free for you.
We want you to be happy with our products. If that is not the case, you have the option of sending the package back to us within 14 days of receiving the goods. Please make sure that the returned items are in perfect condition.
In every package there is a return slip on which you can state the reason for your return. We want to continuously improve and look forward to your feedback.
Please send your return to the address below. For the return you are welcome to use the package we used.
Unfortunately we cannot cover the costs for the return.
Your return will be processed as quickly as possible. As soon as we have transferred the outstanding amount back to your account, you will receive an email. You will receive the amount in the same way that you paid for your purchase.